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Cheap Gatwick Airport Parking » Airport Information » Facilities » Disabled Facilities

Facilities for Disabled passengers at Gatwick Airport

London Gatwick Airport is fully accessible for travellers with disabilities and there are numerous facilities for disabled travellers and those with special needs. These include:

Ramps and/or lifts for wheelchair users
Wider access pathways
Telephones at a height accessible to wheelchair users
Disabled toilet facilities
Reserved seating for disabled people throughout Gatwick airport
Designated disabled spaces in the airport's car parking areas
Special assistance is available for disabled passengers and those with special need
embarkation and disembarkation assistance
induction loop systems for hearing assistance
Staff who can use sign language
Wheelchair push and provision and help with baggage are provided on request

Disabled travellers or anyone requiring assistance should inform the airport of any special requirements prior to arriving at Gatwick Airport.

An independent agency called Travel-Care offers assistance to travellers from Gatwick airport. Travel-Care is located in the Village at the South terminal and is open from 9am - 5pm (Mon- Fri) and 9am - 4pm (Sat & Sun) - phone on +44 (0)1293 504283.

For the hard of hearing
There are induction loops that amplify announcements or conversations are situated throughout the terminals at Gatwick airport. For those wearing hearing aids, you should switch to "T" wherever there are signs that show the sympathetic ear symbol. Payphones and credit card telephones, which have been adapted for those wearing hearing aids, are available in all parts of the airport and are adapted for hearing aids. There are also text pay phones available in the terminal buildings.

Help Points
Special needs passengers can get help at one of the many help points located throughout Gatwick airport. These are located at short-stay car parks, baggage reclaim halls, on the terminal forecourts, and you may also find them on some inter-terminal routes where there are long walking distances. Telephones and "You are Here" maps are provided at Help Points and extra assistance is free for those with special needs. In order to reach the airline check-in desk, you can request help with your baggage and even ask for wheelchair provision/push.

Toilets
Unisex/disabled toilets are available close to most of the airport toilets.

Security Checks

To avoid embarrassment, passengers with medical problems can be provided with a private search away from the main search area. If you wish for a private security search, you should let the security officer know before the search commences.

Reserved Seating
Reserved seating is clearly identified in the main seating areas and provide the following:

Help point
Induction loop
Arms on both sides of seats
Wheelchair access
Low level monitors

Taxis
Black cabs provide a 24 hour service from an official rank outside each of the airport passenger terminals and are built to take wheelchairs.

Facilities for Disabled passengers at Gatwick Airport

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